Privacy Policy

LAST UPDATED: 14 AUGUST 2026

JOLISTY Creative Studio ("JOLISTY", "we", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and safeguard your data when you visit our website, create an account, place an order or interact with us.

WHAT WE COLLECT

We collect information necessary to provide our services: your name, email address, phone number, delivery and billing addresses, payment details (processed securely by Stripe), order history, and any messages you send through our contact forms. We also collect technical data such as your IP address, browser type and device information to improve your browsing experience.

HOW WE USE YOUR INFORMATION

Your data is used to process orders, arrange delivery, communicate with you about purchases, respond to enquiries, send marketing communications (only with your consent), prevent fraud and improve our website. We do not sell your personal information to third parties.

LEGAL BASIS FOR PROCESSING

For UAE customers, we process personal data in accordance with applicable local regulations and international best practices. Processing is based on performance of a contract (order fulfilment), legal compliance, your consent (marketing cookies and emails), or our legitimate interest in running a secure and efficient business.

COOKIES AND TRACKING

We use essential cookies to operate the boutique and optional analytics and marketing cookies to understand how visitors discover our collections. You can manage your preferences at any time through the cookie banner. Learn more in our Terms of Use.

DATA SHARING

We share data only with trusted service providers who help us operate the website, process payments (Stripe), send emails and deliver parcels. All partners are bound by confidentiality and data-protection obligations.

DATA SECURITY

We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse. Payment information is encrypted and processed through PCI-compliant systems; we never store full card details on our servers.

RETENTION

We keep your personal information for as long as necessary to fulfil the purposes described above, comply with legal obligations, resolve disputes and enforce our agreements. You may request deletion of your account at any time.

YOUR RIGHTS

You have the right to access, correct, update or delete your personal information. You may also object to certain processing or withdraw consent for marketing communications. To exercise your rights, contact us at the email address shown in the footer.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us through the Contact page or at the email address listed in the website footer.